Adobe Commerce – Magento Support & Maintenance
Adobe Commerce – Magento Support & Maintenance
Managing an Adobe Commerce (Magento) website requires skills from multiple disciplines. The Human Element eCommerce services agreement (ESA) gives companies the ability to complement their staff with highly skilled, Adobe Certified eCommerce consultants that can assist with incremental improvements and ongoing development for their Magento websites.
The program includes dedicated monthly hours from our onshore Adobe Commerce (Magento) certified staff along with your choice of disciplines:
- Strategy & Consulting
- Software Engineering
- SEO & Digital Marketing
- Dev Ops (Infrastructure & Hosting)
- Experience Design
- Enhanced Security Monitoring
- Creative Services
- QA
- Experience Design
- Enhanced Security Monitoring
- Creative Services
- QA
Package Options
Development Server
Where we do our work
Staging Server
Where you preview final work
24/7 Monitoring
We monitor the health of your website(s) and respond to issues
Off-Site Code Repository
Contains the versions and history of all the work we do
Application and Host System Monitoring
We carefully monitor any changes to your code or system settings for peace of mind
Yea, but what can we do?
- Magento upgrades, patch and security scans
- Page speed optimization and performance improvements
- Install, test, and implement extensions
- Integrate, manage and maintain Magento integrations with ERP, CRM, PIM or other 3rd party tools
- Site enhancements, A/B Testing, Creative and Page Redesigns
- Site coding and Magento Configuration
- Custom stuff that we can’t talk about….
- You can even opt for Digital Marketing services to help you execute online campaigns, PPC and SEO, or use our consulting services to define data strategy or just problem-solve.
24/7 Monitoring and Enhanced Security Monitoring
Human Element is serious about website security. Each ESA includes application and hosting system monitoring, with available enhanced security monitoring. These services include:
- 24/7 System Monitoring and lightning fast response times
- Daily, Weekly & Monthly system scans to ensure system health, reveal unauthorized access attempts, and ongoing security improvements
- Hosting and Server Scan. We verify hosting configurations, backups, whitelists and patch levels and work with your host to keep things secure
Our team acts as an extension of your team to keep your Magento site up-to-date and running the most recent patches. We also stay on top of the day-to-day details that can be time-consuming for an internal team.
Adobe Commerce (Magento) Certifications
Sites Launched
On Shore Team
Common Questions
Q: I need someone to upgrade my Magento version from X to X. Can you help?
A: Yes, this is pretty much our day job and we love to do it.
Q: We have a ton of extensions—can you help us upgrade?
A: Yes, but there are times where extensions are not ready for a Magento upgrade and can break when an upgrade is applied. Chances are, our certified Magento developers have worked with many of the extensions you already have and can help guide you through the best upgrade path.
Q: We’ve got a very complex integration with our ERP system. Can you help?
A: Absolutely. We have worked with just about every ERP out there and can do everything from custom integration work (API, EDI and the ol’ flat file) to integration tools like Celigo, FarApp, Dell Boomi, and others. We’re so nerdy, we even built a custom connector to Magento and Epicor’s Profit 21 system!
Q: This is what I need! How do I get engaged with Human Element?
A: We love to hear this, and we are always excited to meet with new partners. The first step is to simply contact us and we can set up an intro call. From there, we provide you with the details of the ESA program and can walk you through our agreements.