The company selected Epicor Prophet 21 for its new ERP platform and Adobe Commerce to deliver a modern online experience for customer purchases. Williams then turned to Human Element, recommended by Adobe for their experience and knowledge of both the industrial distribution market and Epicor, to design and integrate the two platforms together.
From the very beginning, Human Element understood Williams’ goals to singularly source all data (customer, products, pricing) from Prophet 21 and display it in their Adobe Commerce storefront, and inversely export all of their online orders back to the ERP for internal processing and fulfillment within the Prophet 21 cloud. Human Element created the perfect marriage with these two platforms, leveraging Prophet 21’s powerful database and processing capabilities with Adobe’s superior eCommerce functionality and storefront experience, all leveraging a single-source-of-truth data model.
“Collaborating with the Williams Team on this project has been fruitful for both parties,” explains Katie Trapp, Technical Project Manager. “We’ve continued to discover new B2B use cases that will help us evolve our ERP Connector product, and we’ve been able to equip the Williams team with the eCommerce knowledge they need to manage their business day-to-day.”